Pricing
Starter
Get to know the system- Online system to accept orders
- Same day pickup only
- Minor customer modifications to items, including “simple” surcharging and upcharging
- Technical support for store closures and refunds
- Automatic reports by day, week, month, along with a monthly credit card processing statement
- Credit card processing included
- Only “simple” upcharges
- No substitutions or custom items
- Pay for major changes to the site, such as changes in hours or menu prices, adding items, etc.
- No access to customer data, such as spending habits, repeat customers, etc.
Starter+
The system+useful features- All of the features from Starter, as well as…
- Pickup/Delivery Options
- Full customization suite, including upcharging and surcharging for certain items.
- Completely custom items with complex rules, such as pizza builders, sandwich builders, and more
- Report by interday, up to by the second, for shift reports, night and day breakdown, etc.
- Pay for major changes to the site, such as changes in hours or menu prices, adding items, etc.
- No access to customer data, such as spending habits, repeat customers, etc.
Concierge
Free, instant support- All of the features from Starter+, as well as
- Full support at any time for any reason by text, email, or call
- Do not pay for major changes to the site, such as changes in hours, prices, adding items or more
- Does not include addons
All in
Full restaurant service bundle- All of the features from Conceirge, as well as
- All addons below included, bundled together
- Price locked: if pricing changes for this bundle, pay the same price for the same services, as long as you don’t cancel or downgrade.
- Pricing subject to change as new addons are introduced. Will always be discounted of all bundled services.
Addons
Receipt Printer
Leased- Magically prints orders once they’re placed
- If you’re actively paying a lease, don’t pay for accidental breaks or damage, or end of printer life replacement.
Additional Site
Keep your site in one place- Full website with about page, or other pages, any amount you’d like, with online ordering tab. Transform your-restaurant.com from just an online ordering spot to a full restaurant web hub with events, images, about/history, employment applications, and much more.
Google Page Management
Free, instant support- Fully managed Google My Business page. If hours change, you’re closed a certain day, or anything related to the Google Business page, we’ll manage it.
- If you don’t have a Google My Business profile (uncommon), we’ll help you make one, and then manage it thereafter
- If you have lost access to your Google My Business Profile, we’ll help you recover it, then manage it thereafter
Pricing FAQ’s
Are there any additional fees?
Unfortuately, yes, but they are very low. The card brands charge us, per month, around $22 and we pass that cost along to you.
Included in this is full tax documentation and a full PCI compliance suite. What that means is that for around $300 a year we keep both the IRS and the card brands happy.
There are no fees beyond that, just those ones, and the equipment costs. That puts our service cost per year, including everything at $664 a year
Do I have to pay for concierge to get support?
No, of course not! Included in all plans is the ability to contact us for help at all times. The difference with conceirge is how you pay us for our time.
Let’s say you are making a major menu adjustment, which requires 90 minutes of our time to implement on the site.
Without conceirge, you pay $1 a minute for our time to make those adjustments, but we’ll still always be there to help.
With conceirge, you don’t pay us for any of that, saving you, in this case, $90.
All plans come with free technical support for things like the site not working or functioning properly.